Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)

Withdrawal Information Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together; - on which you or a third party named by you, who is not the carrier, took possession of the last good, provided that you ordered multiple goods as part of a single order and these are delivered separately; - on which you or a third party named by you, who is not the carrier, took possession of the last partial delivery or the last item, provided that you ordered a good that is delivered in multiple partial deliveries or pieces; To exercise your right of withdrawal, you must inform us

Christoph Paulus, Trierer Str. 200, 54411 Hermeskeil, Phone: 065039819655, Email: info@steinmetz-shop.com

by means of a clear declaration (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired. Consequences of Withdrawal If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without delay and at the latest within 14 days from the day on which the notification of your withdrawal from this contract has been received by us. For this refund, we will use the same payment method you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier. You must return the goods without delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for any diminished value of the goods if this diminished value is due to handling them that was not necessary for inspecting their nature, characteristics, and functioning. Exclusion or Expiry of the Right of Withdrawal The right of withdrawal does not exist for contracts - for the delivery of goods that are not prefabricated and for the production of which an individual choice or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; - for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded; - for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value is subject to fluctuations in the market that the entrepreneur cannot influence; - for the delivery of newspapers, periodicals, or magazines except for subscription contracts. The right of withdrawal expires prematurely for contracts - for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery; - for the delivery of goods if these have been inseparably mixed with other goods due to their nature after delivery; - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. Model Withdrawal Form (If you wish to withdraw from the contract, please fill out this form and send it back.) - To

Christoph Paulus, Trierer Str. 200, 54411 Hermeskeil, Email: info@steinmetz-shop.com

- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) - Ordered on (*)/received on (*) - Name of the consumer(s) - Address of the consumer(s) - Signature of the consumer(s) (only if notified on paper) - Date (*) Cross out what does not apply